Effective Date: March 25, 2026
Alpine Oxygen ("we," "us," or "our") operates alpineoxygen.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or opt in to our communication services.
1. Information We Collect
We collect personal information that you voluntarily provide to us — including your name, email address, phone number, delivery address, and reservation details — when you request an oxygen concentrator rental, submit a contact form, or make a reservation for delivery to your resort lodging.
2. SMS and Mobile Communication (Opt-In)
We collect your consent to receive SMS communications through the following methods:
- Web Forms: By entering your phone number and checking the opt-in box on our contact or reservation request forms.
- Direct Request: By verbally requesting updates or providing written consent that includes SMS communication.
Once opted in, we may use this information to send you reservation confirmations, delivery scheduling notifications, and service updates related to your oxygen rental.
Mobile Information Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS Messaging Terms & Conditions
By providing your phone number and opting in to receive text messages from Alpine Oxygen, you agree to the following:
- Program Description: You can expect to receive updates regarding your oxygen concentrator rental, including delivery tracking, reservation confirmations, and support responses.
- Message Frequency: Message frequency varies based on your reservation status and inquiries.
- Pricing: Message and data rates may apply.
- Stop & Help: You can cancel the SMS service at any time. Just text "STOP" to 970-715-8255. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. For help, text "HELP" or email info@alpineoxygen.net.
- Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
- Essential Cookies: Required for core site functionality and security.
- Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our site.
- Marketing Pixels: We may use pixels (such as Meta or Google Ads) to measure the performance of our advertising campaigns.
You can manage your cookie preferences at any time through your browser settings.
5. How We Use Your Information
We use the information you provide to:
- Process and fulfill oxygen concentrator rental reservations.
- Schedule and coordinate delivery to your Colorado or Wyoming resort location.
- Respond to inquiries and provide customer support.
- Send service-related communications such as delivery confirmations and rental reminders.
- Improve the performance and content of our website.
- We do not sell your personal information to third parties.
6. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only with trusted third-party service providers who assist us in operating our website or delivering our services — and only to the extent necessary to provide those services. All such parties are required to keep your information confidential.
7. Your Rights
As a user, you have the following rights regarding your personal data:
- Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.
- Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations.
- Opt-Out: You may opt out of marketing emails at any time using the "unsubscribe" link. To stop SMS messages, reply STOP at any time.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites, including resort lodging partners. We are not responsible for the privacy practices of those sites.
10. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact:
Business Name: Alpine Oxygen
Phone: 970-715-8255
Email: info@alpineoxygen.net
Service Areas: Aspen/Snowmass · Telluride/Mountain Village · Vail/Beaver Creek · Breckenridge/Summit County · Jackson Hole, WY